Railway reservation system for ticket reservation and back office activities, has chatbot that answers user queries and provides assistance during ticket booking process
2023-10-16
专利权人BHARATH HIGHER EDUCATION & RES INST (BHAR-Non-standard)
申请日期2023-10-16
专利号IN202341069816-A
成果简介NOVELTY - The system has a mobile application for allowing users to book tickets from anywhere at any time without need to visit a physical ticket counter. A chatbot answers user queries and provides assistance during booking process. The system includes personalization features that allow users to save travel preferences and booking history. The advanced security protocols including two-factor authentication and data encryption are used to ensure security of user data and financial information, and integrates with modes of transport for allowing the users to plan and book travel itinerary in a platform. USE - Railway reservation system for ticket reservation and back office activities. ADVANTAGE - The railway reservation system leads to error free, secure, reliable and fast managing system, while reducing need for customer support and improving overall user experience. The system assists the user to concentrate on the other activities rather than concentrating on the record keeping, thereby helping organization in better utilization of resources. The application is reduced to avoid errors while entering the data, and also provides error messages while entering invalid data. No formal knowledge is needed for the user for using the system, thereby making the system user friendly.
IPC 分类号B61D-001/04 ; G06Q-010/02 ; G06Q-010/06 ; G06Q-050/20 ; G08B-005/22
国家印度
专业领域信息技术
语种英语
成果类型专利
文献类型科技成果
条目标识符http://119.78.100.226:8889/handle/3KE4DYBR/19899
专题中国科学院新疆生态与地理研究所
作者单位
BHARATH HIGHER EDUCATION & RES INST (BHAR-Non-standard)
推荐引用方式
GB/T 7714
ETHIRAJULU V,REDDY Y M,REDDY D S,et al. Railway reservation system for ticket reservation and back office activities, has chatbot that answers user queries and provides assistance during ticket booking process. IN202341069816-A[P]. 2023.
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